Artephi Shipping Policy

Thank you for shopping with us. We are committed to delivering your products in a timely and efficient manner.

Our shipping policy is designed to be transparent, efficient, and customer friendly. We partner with 3rd Party Global Logistics Companies to fulfill your orders promptly and reliably.  While this is not in our direct control, we do communicate with them as a customer advocate.

Shipping Options

• Standard Shipping: We offer competitive rates for standard shipping, calculated based on order value or weight.
• Expedited Shipping: Need your items faster? Choose our expedited shipping option at checkout for quicker delivery times (Not available for some products)
• Free Shipping: Enjoy free shipping on all orders over a certain value. This threshold will be clearly stated at checkout.

Processing Time
Orders are processed within 1-3 business days. You will receive a confirmation email with a tracking number once your order has been shipped. 

Important Notice:

Due to current global events, we are now experiencing unprecedented disruptions in our international supply chain that had been stable for decades. Consequently, delivery times may be affected, and some orders may encounter delays, particularly in regions where our warehouse operations are impacted. We are actively monitoring the situation and making every effort to minimize any inconvenience. We appreciate your understanding and patience during these challenging times.

Delivery Time

• Delivery times vary based on your location and selected shipping method. Estimated delivery times will be provided at checkout.
• Please note that delivery times are estimates and not guaranteed due to potential unforeseen delays.

International Shipping
We ship internationally! However, shipping times and costs will vary. Please check our international shipping rates during checkout.

Order Tracking
Track your order easily with the tracking number provided in your shipping confirmation email.

Customs, Duties, and Taxes
International orders may be subject to customs, duties, and taxes. We have made every effort to account for these fees within the shipping costs of our international logistics partners.  However, any unaccounted fees are the responsibility of the recipient. 

Shipping Issues
If there are any issues with your shipment, please contact us immediately. We will work with our logistics partners to resolve the matter as quickly as possible.

Changes to Shipping Policy
Artephi reserves the right to modify this shipping policy at any time without prior notice.